Stripe
Connect Querri to Stripe and ask questions about your payments, customers, subscriptions and payouts in plain language.
Overview
Section titled “Overview”The Stripe connector signs in to Stripe with your approval, asks for read-only access, and copies your Stripe data into Querri. Each kind of Stripe object becomes a source in your Library. It’s listed under Payments.
Before you start
Section titled “Before you start”- A Stripe login for the account you want to connect.
- Pop-ups allowed for Querri, because Stripe sign-in opens in its own window.
Connecting to Stripe
Section titled “Connecting to Stripe”- Start the connection. Click Connect in the app rail and pick Stripe in Add data, or click Connect on Stripe in Settings → Connectors (admins). The Stripe sign-in window opens straight away.
- Sign in and approve access for the Stripe account you want.
- That’s it for setup. Stripe has no form to fill in. If you open the connector’s settings, they read “No additional configuration is required for this connector.”
- Check that data loaded. Open the connector in the Library by clicking it under Connectors in the browse panel. If you see “Stripe is connected, but no data has loaded yet.”, click Load data now. Only the connector’s owner can start a load.
- Connect: starts Stripe sign-in.
What syncs
Section titled “What syncs”| Area | Objects |
|---|---|
| Payments | Charges, Payment Intents, Refunds, Disputes |
| Customers | Customers, Subscriptions |
| Billing | Invoices, Payouts |
| Transactions | Balance Transactions |
Each sync covers the last 365 days. Querri fetches records created in the past year. Subscriptions are the exception: Stripe can’t filter them by date, so every subscription is fetched.
Keeping data fresh
Section titled “Keeping data fresh”The connector’s owner can set a schedule on its Schedule tab. Stripe doesn’t support incremental syncs, so use Full Refresh. Each run fetches the full 365-day window again.
Scheduled syncs use credits when they run; syncs you start by hand don’t. See Sync Scheduling and Credits.
Troubleshooting
Section titled “Troubleshooting”The sign-in window doesn’t open
Section titled “The sign-in window doesn’t open”Your browser is probably blocking pop-ups. Allow pop-ups for Querri and click Connect again.
Older records are missing
Section titled “Older records are missing”Querri only fetches records created in the last 365 days, except subscriptions. Older charges, invoices and payouts won’t appear.
”Your authentication has expired”
Section titled “”Your authentication has expired””Open the connector and click Reauthenticate, then approve access in Stripe again.
Security & permissions
Section titled “Security & permissions”- Sign-in with Stripe. You approve access in Stripe, so Querri never sees your Stripe password or secret keys.
- Read-only access. Querri asks Stripe for read-only access to the account.
- Querri keeps a copy. Synced data is stored in Querri. Disconnecting deletes the data the connector synced.
- Sharing the connector is up to its owner, on the connector’s Sharing tab.
Next Steps
Section titled “Next Steps”- Sync Scheduling: full refresh schedules
- Managing Connections: change, refresh and remove connectors
- Data Connectors Overview: every connector Querri offers